Privacy Policy

Your privacy matters to us. This comprehensive policy explains how Skinsmonkey collects, uses, and protects your personal information when you use our AR/VR game development platform.

Information We Collect

When you interact with Skinsmonkey, we collect various types of information to provide you with the best possible learning experience. This includes personal information you provide directly and technical data collected automatically through your use of our platform.

Personal Information: Name, email address, phone number, and billing information when you create an account or make purchases
Profile Data: Professional background, skill level, learning preferences, and progress tracking information
Technical Information: IP address, browser type, device information, operating system, and usage patterns
Communication Data: Messages sent through our platform, support tickets, and feedback submissions
Learning Analytics: Course completion rates, time spent on modules, quiz scores, and project submissions

We also collect information about your interactions with our AR/VR development tools, including project files, code snippets, and collaboration activities. This data helps us improve our platform and provide personalized learning recommendations.

How We Use Your Information

Your information serves multiple purposes within our platform ecosystem. We use it to deliver educational content, track your progress, and continuously improve our services based on user behavior and preferences.

Service Delivery: Providing access to courses, webinars, and development tools
Personalization: Customizing learning paths and recommending relevant content
Communication: Sending course updates, newsletters, and important platform announcements
Analytics: Understanding user behavior to improve platform functionality and user experience
Support: Responding to inquiries and resolving technical issues

Educational Purpose

All data processing activities are designed to enhance your learning experience and help you master advanced AR/VR game development techniques more effectively.

Data Sharing and Third Parties

We maintain strict controls over who can access your personal information. We do not sell your data to third parties, and we only share information when necessary for service delivery or legal compliance.

Service Providers: Trusted partners who help us deliver educational content and maintain platform infrastructure
Payment Processors: Secure payment gateways for handling transactions (they receive only necessary billing information)
Analytics Partners: Platforms that help us understand user behavior and improve our services
Legal Requirements: Government authorities when required by law or to protect our rights and safety

All third-party partners are contractually bound to protect your information and use it only for the specific purposes we've authorized. We regularly review and audit these relationships to ensure your data remains secure.

Your Rights and Choices

You have significant control over your personal information and how it's used within our platform. We respect your privacy preferences and provide multiple ways to manage your data.

Access Rights: Request a copy of all personal information we hold about you
Correction Rights: Update or correct inaccurate information in your profile
Deletion Rights: Request removal of your personal information from our systems
Portability Rights: Export your data in a machine-readable format
Marketing Preferences: Opt out of promotional communications while maintaining account functionality

To exercise any of these rights, simply contact our privacy team using the information provided at the bottom of this policy. We'll respond to your request within 30 days and guide you through the process.

Data Security and Protection

Protecting your information is our top priority. We implement comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Encryption: All data transmission and storage uses industry-standard SSL/TLS encryption
Access Controls: Multi-factor authentication and role-based access for all team members
Regular Audits: Quarterly security assessments and penetration testing by independent firms
Incident Response: 24/7 monitoring and rapid response procedures for security events
Data Backup: Regular backups with secure offsite storage and disaster recovery protocols

Our security team continuously monitors emerging threats and updates our protective measures accordingly. We also provide security training to all employees who handle personal information.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and fulfill legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

Account Information: Retained while your account is active and for 2 years after account closure
Learning Progress: Stored for 5 years to support transcript services and skill verification
Communication Records: Kept for 3 years for customer support and quality assurance purposes
Technical Logs: Automatically deleted after 12 months unless needed for security investigations
Marketing Data: Removed immediately upon opt-out or account deletion

When data reaches its retention limit, we securely delete it from our systems using industry-standard data destruction methods. You can request earlier deletion of your information at any time, subject to legal retention requirements.

International Data Transfers

As a global platform serving learners worldwide, we may transfer your information across international borders. We ensure all transfers comply with applicable privacy laws and maintain the same level of protection regardless of location.

Transfer Safeguards: All international transfers use approved mechanisms like Standard Contractual Clauses
Data Localization: Where required by local laws, we store data within specific geographic regions
Cross-Border Compliance: Our practices meet requirements of GDPR, CCPA, and other major privacy regulations
Partner Agreements: International service providers must meet our strict privacy and security standards

Our primary data processing occurs within secure facilities in the United States and European Union, with additional regional processing centers to ensure optimal performance for all users.

This privacy policy was last updated on January 15, 2025, and may be revised periodically to reflect changes in our practices or legal requirements.

Contact Our Privacy Team

If you have questions about this privacy policy or need assistance with your data rights, our dedicated privacy team is here to help.

Email: privacy@asimaskio.com

Address: District 16, Villa M14, Jumeirah Village Circle, Street 7, Dubai, United Arab Emirates

Phone: +971551023680

We respond to all privacy inquiries within 48 hours and work diligently to resolve any concerns about your personal information.